Physical pagers have been the staple in urgent communications for more than 50 years, so much so, the concept of
is synonymous with urgent communications. This may explain why a 2017 study
published in the Journal of Hospital Medicine found that nearly 80% of hospitals still use physical pagers, even though the pager's time has clearly passed.
Today, the ability of legacy paging technology to reliably deliver urgent messages is inadequate. The coverage of legacy paging networks is very limited, leaving many markets without any coverage and others with only spotty coverage by a single carrier.
Legacy pagers, for the most part, are insecure. Most paging devices have no authentication controls. These devices store and receive messages without any encryption. For entities that require HIPAA compliance, standard pagers simply aren't HIPAA compliant.
Acquiring and provisioning paging devices is a slow, expensive and labor intensive process. Additionally, a pager is yet another device that your users must carry.
In contrast, SecurePaging:
- Runs over cellular/WiFi networks
- Uses the smartphones your users already have
- Stores no data on users' phones
- Encrypts all data while at rest and in transit
- Allows the user to self register their own telephone
- Is HIPAA compliant
Developed by security engineers and born in the Cloud, SecurePaging was designed to do just one thing:
Secure, reliable, HIPAA compliant paging (urgent messaging)
SecurePaging easily co-exists
in environments that have: EHR messaging, E-mail, VoiceMail, SharePoint collaborations, etc...
Other messaging apps attempt to be full "communication hubs". As such, their broad scope, more often then not:
✗ Introduces large overlaps with the organization's existing technology catalog.
✗ Causes end-user inefficiency in having to manage an additional active message queue as well as general user confusion in determining the appropriate messaging platform for their message.
✗ Causes greater legal complexity for organizations in managing the lifecycle of their data.
✗ Increases risks for the organization due to the storage of sensitive data on end-users devices.
✗ Adds significant administrative burdens to both the organization's technical staff and end-users as the organization will be forced to manage the app's product lifecycle against a portfolio of disparate end-user devices.
✗ Increases the likelihood that urgent messages will be missed due to the "noise" of the non-urgent messaging.
Additionally, these messaging apps typically require management software to be installed on supported Windows desktops plus specific client software for desktops, tablets and telephones, all of which look and function differently. This further adds to user confusion as well as the complexity and burden of maintaining these apps.
In contrast, SecurePaging:
- Does not store data on user devices
- Does not require any software to be installed
- Works the same on any smartphone, tablet, or computer with a modern browser
- Does not overlap with organization's existing technology
- Easily integrates with existing technology
- Minimizes end user inefficiency and confusion
- Reduces organizational risks
- Minimizes complexity
- Reduces administrative burdens