When it comes to managing risk, no words ring truer than the above quote.
Regardless of the scenario, communications is the cornerstone of preparedness for today's organizations.
Developed by security engineers and born in the Cloud, SecurePaging™ is setting the industry standard for HIPAA compliant, secure urgent messaging. Or as we like to call it, secure paging.
"Do one thing and do it well."
Doug McIlroy - Mathematician/Engineer/Programer
SecurePaging was designed to solve one problem: provide secure, reliable, and compliant urgent messaging.
Oncall operations through disaster recovery all have one common element, urgency. This is where most communication channels fall short and why pagers have survived well passed the end of their functional adequacy and appropriateness.
E-mail may not get looked at for hours. The same for messages in an electronic health record. It may be days before a Sharepoint post is even seen. However, these communication platforms are vital to the operations of many organizations and are used in a manner which results in little overlap.
There are now dozens of HIPAA compliant secure messaging apps on the market, each trying to be a communications hub. These products' broad scope, more often then not:
✗ Introduce large overlaps with the organization's existing technology catalog.
✗ Cause end-user inefficiency in having to manage an additional active message queue as well as general user confussion in determining which is the appropriate messaging platform for their message.
✗ Cause greater legal complexity for organizations in managing the lifecycle of their data.
✗ Increase risks for the organization due to excesive storage of sensitive data on end-users devices.
✗ Add significant administrative burdens to both the organization's technical staff and their end-users as the organization will be forced to manage the app's product lifecycle against a portfolio of nearly infinitely disparate end-user devices.
✗ Increase the likelihood that urgent messages are missed due to the "noise" of the non-urgent messaging.
SecurePaging™ just does urgent messaging... as such, we do it very, very well. Our industry leading platform allows us to:
Capture urgent messages generated through our:
Mobile-First, web based, user interface
E-mail interface
REST API
Hosted webforms
Hosted Voicemail boxes
Send urgent messages to:
A User
A department's oncall personnel
An entire department
An entire group
An entire location
The entire organization
"What's old is... sometimes just old."
Adam Goode - Sectegrity Corporation
Physical pagers have been the staple in urgent communications for more than 50 years. However, the pager's time has passed.
Today, the ability of legacy paging technology to reliably deliver urgent messages is inadequate. The coverage of legacy paging networks is very limited, leaving many markets without any coverage and others with only spotty coverage by a single carrier.
Legacy pagers, for the most part, are insecure. Most paging devices have no authentication controls or encryption, leaving received messages exposed to anyone with access to the device (or even within view of the device). Making matters worse, legacy paging systems communicate via unencrypted radio waves. This means that all messages are accessible and readable by anyone with a $20 radio receiver dongle and a computer. Beyond just being readily accessible to anyone, these radio delivered messages can easily be spoofed (faked) by anyone! For entities that require HIPAA compliance, standard pagers simply aren't HIPAA compliant.
Acquiring and provisioning paging devices can represent significant logistic and financial obstacles, thus hampering an organization's ability to integrate new members into or re-provision existing members within the paging environment.
Non-military grade urgent communications must be ubiquitous and appropriately secured. Today, and for the reasonably foreseeable future, cellular and WiFi networks coupled with smartphones clearly hold the ubiquitous crown.
With no application to install, no data stored on local devices and our simple yet powerful mobile first interface, SecurePaging™ has been designed from the ground up to securely deliver and manage pages by leveraging the strengths of this type of platform, all while avoiding its weaknesses.
, published in the US National Library of Medicine PubMed.gov, highlights the concerns surrounding pagers, smartphones and the scrutiny of HIPAA. Unfortunately, the full study requires a subscription to its respective publishing journal, sorry.
"We need to maximize our ROI* and minimize our TCO**!"
Every CTO - Every Organization
SecurePaging™ is a true business enabler, allowing organizations to become more efficient, improve quality, reduce cost, increase compliance, reduce risk, and increase preparedness.
Quality, efficiency, cost, compliance and risk improvements result in:
greater customer satisfaction
greater employee satisfaction
a more agile and responsive organization
stronger balance sheets
greater "piece of mind"
* ROI - Return On Investment
**TCO - Total Cost of Ownership
